Recommended refresh intervals for core competencies
Hand hygiene
Renew every 12 months
6 months if high personal care or outbreaks
Annual acceptable, 6-monthly more defensible
Infection prevention & control
Renew every 12 months
Plus event-based refresh (outbreak, policy change)
Do not extend beyond a year
NDIS supporting effective communication
Renew every 2–3 years
Earlier if BSP or participant needs change
Earlier if communication-related incidents occur
Worker orientation
On commencement + refresh
Core refresher every 2 years (or annual light touch)
Trigger refresh when policies or systems change
Renewal frequency
12 mo12 mo2–3 yrOngoing
Add event-based refresh rules across all modules. Outbreaks, policy changes, and serious incidents should trigger a review regardless of scheduled interval.